There are many types of Quality such as "Quality Control" or "Quality Assurance." "letter-quality " is another form of quality.In other words, if I were to answer this question I might say this,
Were I to be considered for this position I would.
- Make sure that the material we were working with or my performance wouldn't be of a poor quality. I would make sure that I used a degree of excellence in my work ethics and that my standard of work would be of a grade or level that would be the type, kind or variety of hard work and dedication you were looking for.
- After my quality of work has been recognized you would use words to describe my Quality of work as "excellence, superiority, merit, worth, value, caliber, talent, eminence, preeminence, distinction."
- Then after the upper management noticed the quality job that you did in your hiring process, they would state that you have many good qualities and attributes that add to this company.
So, that's what Quality is all about.
If you're a student who applied to a University off shore or someone who is on the hunt for a new job, we have to tell you that the next time the phone rings to stay prepared. Why? Because, nowadays a majority of screening tests are carried out over the telephone.
Telephone interviews are designed to reduce expenditures especially in the case of out-of-town candidates, is now used as a highly successful method in screening candidates for in-person interviews.
While it's important that you stay prepared for the interview, speaking on the phone isn't always as easy as it might seem. This critical conversation could make or break your dream. This is what you can do. Practice your conversation over the phone.
Make a friend or colleague ask all the typical questions you could be faced with and if possible record your dialogue to see how you fare. It's only after being caught on tape that you'll be able to hear your "uhs", "yahs" or "okays".
Here are a few things to keep note during a phone interview:
- Don't smoke, chew gum, eat, or drink during your conversation.
- Do keep a glass of water handy, in case you need to wet your mouth.
- Smile. You might doubt the relevance of this as your conversing over the phone, but smiling will help project a positive image to the listener and will change the tone of your voice.
- Make sure to speak slowly and pronounce clearly.
- Use the person's title (Mr. or Ms. and their last name.) Use their first name only if they ask you to.
- Don't interrupt the interviewer.
- It's perfectly acceptable to take your time to collect your thoughts before speaking up.
- Do keep your answers short.
- Take notes about what you were asked and how you answered.
- Remember to say thanks to the person for the interest shown.
- Remember your goal is to set-up a face-to-face interview. After you thank the interviewer ask if it would be possible to meet in person.
How prepared are you to attend an interview and make a good impression? Here are some tips that will give you an advantage over your competition.
- Find out all you can about your prospective employer. The Internet has huge amounts of information, and anything you can't find here can be obtained from your local Chamber of Commerce.
- Confirm when, and where the interview is to be held, and find out how long it will take you to get there from where ever you are. Make allowances for road blocks and breakdowns.
- Rehearse answers to technical and personal questions, and also to queries about your career , and why you want this particular job.
- Have extra copies of your CV and any other certificates you may be carrying with you.
- Visit the rest room, check your appearance, and take a few quiet moments to calm yourself down.
Interview Manners :
Here are some tips to conduct yourself with utmost grace and confidence, at an interview.
- Shake hands, introduce yourself, and wait to be invited to sit down.
- Don't put your nervousness on display by sitting on the edge of your chair, swinging your legs or fiddling with your clothes.
- Your pre-interview rehearsals will help you deal with the interviewers' questions. Smile, and speak of your achievements with confidence. This is not the time or place for modesty!
- If you are overcome with stage fright, look at just one interviewer, and pretend this is a one-on-one interview.
- Remember the interview is a dialogue. Don't be afraid to ask questions. However, don't dominate the conversation, or allow your questioning to turn into an interrogation.
- Don't smoke, talk ill of your previous employer, or tell obvious lies about your work experience, achievements, and salary.
Finally, smile and thank the interviewers for their time, and express definite interest in the job.
Post Interview Manners :
Once your interview is over, comes the hardest part, waiting for a response from the company. Use this interval in the most productive manner.
- Always write a note to the interviewer to thank them for their time.
- Without gushing, reiterate your eagerness to work with the company.
- If you have used any of your contacts as a reference, regardless of whether you get the job or not, write to them also, and thank them for their time and effort.
At the appropriate time, you may call the company back, and enquire about their hiring decision.
Enquiries:
The interview is over, and you're quite sure the job is yours, but then again, maybe you're not! How do you go about making polite enquiries ?
- At the interview, you will be told when the hiring decision will be made. You can call at that time and ask about your chances.
- If no such mention has been made, it is customary to wait up to two weeks before you call. Be patient, flooding the interviewer with information about yourself in a bid to impress, rarely helps.
- If you haven't got the job, it is perfectly acceptable to ask why. You may get a response, but you may not like the reply. At least you will know. This is not the occasion to throw a tantrum or declare that they have passed up an opportunity to hire the perfect candidate. Rather, learn from the feedback, and let it go!
Type of Questions
Interviewers use 5 different types of questions - directive, non-directive, hypothetical, behavior descriptive, and stress. Being aware of the different types can help you in the preparation stage as you build your skills inventory. It may also help you focus in on exactly what is being asked and what the employer is looking for in specific questions.
Directive Questions :
The interviewer determines the focus of your answer. The information that the interviewer wants is very clear. If you have completed the research on yourself, this type of question should be easy to answer.
Example: "What skills do you have that relate to this position?"
"I have very good communication and interpersonal skills that I have refined through several summer and part-time jobs working with the public. In addition, I am fluent in both English and French."
Non-Directive Questions :
You determine the focus of your answer. The interviewer asks a general question and does not ask for specific information. The most common non-directive question is "Tell me about yourself."
When answering the question, keep in mind that the employer is interested in knowing how your background and personality qualify you for the job. In your answer, you should cover four areas: your education, related experience, skills and abilities, and personal attributes. As you talk about these areas, relate them to the job you are seeking. Decide what your response will be before starting to speak, this helps to keep responses concise.
Example: " Tell me about yourself."
"I have a Bachelor of Arts Degree in Psychology, and have recently completed the course
in Volunteer Management through the Volunteer Center of Winnipeg. These have given me a strong background in many of the principles of human behavior and the recruitment, training, and supervision of volunteers. I have experience in working with young adults in a helping capacity, both through my position as a Peer adviser at the University of Manitoba, and as a camp counselor at a camp for behaviorally troubled adolescents. Both of these positions involved individual counseling, facilitating discussion groups, and teaching young people about health issues - all of which relate directly to the services which I would be training volunteers to provide within your organization. In addition, I thoroughly enjoy working with young people, and can establish rapport with them easily."
Hypothetical or Scenario Questions :
When asking a hypothetical question, the interviewer describes a situation, which you may encounter in the position and asks how you would react in a similar situation. This is a good way to test problem-solving abilities.When answering this type of question, try applying a simple problem solving model to it – gather information, evaluate the information, priories the information, seek advice, weigh the alternatives, make a decision, communicate the decision, monitor the results and modify if necessary.
Example: "Suppose you are working your first day in our laboratory, and a fire at a nearby work station breaks out. What would you do?"
"Before I start working in any laboratory, I always locate the emergency equipment, such as eye washes, fire blankets and alarms. I would also review the safety protocols. So in this situation, I would be aware of these.As soon as I noticed the fire, I would shut down my experiment and if the fire is significant, I would pull the firm alarm and help to evacuate the lab. In the case of very small flame, I would ask the staff member at the station what I could do to help, Which would vary with the type of substances involved."
Behavior Descriptive or Behavioral Questions :
This type of question is becoming increasingly popular in interview situations. It asks what you did in a particular situation rather than what you would do. Situations chosen usually follow the job description fairly closely. Some employers feel that examples of past performance will help them to predict future performance in similar situations. There is no right or wrong answer to this type of question, but keep in mind that you should relate the answer to the position. If you are interviewing for a research position, talk about a research project you completed.
Example: "Give me an example of a work situation in which you were proud of your performance."
"While working as a sales representative for XYZ Company for the summer, I called on Prospective clients and persuaded them of the ecological and economic benefits of Recycling. I also followed up on clients to ensure that they were satisfied with the service They received. This involved both telephone and in-person contacts. I increased sales 34% over the same period in the previous year."
When preparing for this type of questioning, it is crucial that you review the skills and qualities that the position would require and identify specific examples from your past which demonstrated those traits.
Stress Questions :
Some questions will surprise you and possibly make you feel uncomfortable during an interview.
For Example:" Which do you prefer, fruits or vegetables?"
There are many reasons why an interviewer might ask such questions. They may want to see how you react in difficult situations, or they may simply be trying to test your sense of humor. Such questions may directly challenge an opinion that you have just stated or say something negative about you or a reference. Sometimes they ask seemingly irrelevant questions such as, "If you were an animal, what type of animal would you be?"
The best way to deal with this type of question is to recognize what is happening. The interviewer is trying to elicit a reaction from you. Stay calm, and do not become defensive. If humor comes naturally to you, you might try using it in your response, but it is important to respond to the question. What you say is not nearly as important as maintaining your composure.
Example: "Which do you like better, Lions or Tigers?"
"Oh, lions definitely. They appear so majestic and are very sociable. To be honest, I think that seeing The Lion King four times has probably contributed to this!"
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